“It was once suggested to me that, as an antidote to crying, I put my head in a paper bag. As it happens, there is a sound physiological reason, something to do with oxygen, for doing exactly that, but the psychological effect alone is incalculable: it is difficult in the extreme to continue fancying oneself Cathy in "Wuthering Heights" with one's head in a Food Fair bag.” -Joan Didion
So...my 30-day Unlimited MetroCard won't work. It just won't work at any turnstile. I literally just bought the card Wednesday evening--two days ago. I used it without issues all day Thursday. I stored my card in the exact same pocket of my purse that every card before it has sat. On Friday morning, as I was running to catch the morning 1 train, my card wouldn't work. I tried three times before giving in and using my backup card I keep with a few dollars on it.
The same thing happened as I was rushing off this afternoon to a shoot at NYU. Post-work, I went to the station attendant at Union Square and asked what was wrong and what could be done. She punched a few keys on her computer after inspecting my card and slid it back to me. "You have to call 511," she said.
"But what's wrong with my card?" I asked.
"Call 511." At least she let me through the service door without having to swipe a card.
On the back of every card is a note to call 511 or go online to MTA's eFix website to learn more about how to solve MetroCard problems. I jumped on the website on my phone while waiting for the train and discovered the only option was to fill out a form (more on that below) and snail mail in my card.
I stopped off at 30 Rock to use the printer, but first stopped at the station booth in case the attendant could give me more information or, heaven forbid, a new card.
No such luck.